AUDIO ASSISTANCE ---->
Main Website: www.experian.com
General Telephone Number: 1-888-397-3742
TDD Number: 1 -800-972-0322
Website address for Online Disputes: www.experian.com/disputes/index.html
Telephone number to order (purchase) a credit report: 1-800-311-4769
To order a credit report (free) due to adverse action within the last 60 days: 1-866-200-6020
Telephone number to place a fraud alert: 1-888-397-3742
Equifax
Main Website: www.equifax.com
General Telephone Number: 1-800-685-1111
Hearing Impaired: Call 1-800-255-0056 and request that the Operator connect you to the Auto Disclosure Line at 1-800-685-1111
Online Disputes: Visit the Equifax website for current instructions:
Equifax Mailing Address for Disputes:
Equifax Information Services, LLC
P.O. Box 740256
Atlanta, Georgia 30374
Address to order (purchase) a credit report, and for ordering free reports due to adverse action within the last 60 days:
Equifax Information Services, LLC
Disclosure Department
P.O. Box 740241
Atlanta, Georgia 30374
Telephone number to order (purchase) a credit report, and for ordering free reports due to adverse action within the last 60 days: 1-800-685-1111
Equifax Consumer Fraud Division telephone number: 1-888-766-0008
Address to place and remove Fraud Alerts*:
Equifax Consumer Fraud Division
P.O. Box 740256
Atlanta, Georgia 30374
*Correspondence must include name, Social Security number, current and previous addresses, date of birth, and telephone number.
Telephone number to place a fraud alert: 1-888-766-0008
TransUnion
Main Website: www.TransUnion.com
General Telephone Number: 1-800-916-8800
TDD Number: 1-877-553-7803
Online Disputes: Visit the Trans Union website for current instructions
Telephone number for Disputes: 1-800-916-8800* Monday -Friday 8:30 am to 4:30 pm
*Consumers must have the TransUnion credit report file number and dispute information when calling.
Telephone number to order (purchase) a credit report: 1-800-916-8800
Address to order (purchase) a credit report, and for ordering free reports due to adverse action within the last 60 days:
TransUnion, LLC
P.O. Box 1000
Chester, Pennsylvania 19022
To order a credit report (free) due to adverse action within the last 60 days: 1-800-888-4213
Telephone number to place a fraud alert: 1-800-680-7289
Innovis Data Solutions
Main Website: www.Innovis.com (see mail-in form link below)
Online Disputes: Visit the Innovis website for current instructions
Mail-in Form Link: www.innovis.com/forms/formOrderReport.html
Address to order (purchase) a credit report:
Innovis Consumer Assistance
P.O. Box 1358
Columbus, Ohio 43216-1358
Telephone number to order (purchase) a credit report: 1-800-540-2505
ChoicePoint
With approximately 19 billion public records in its databases, ChoicePoint is by far the largest private sector data warehouse in the United States. ChoicePoint produces and sells a variety of reports on
consumers that are used in several important decision processes, including background screening, insurance underwriting, and tenant and employment screening.
To obtain a copy of the ChoicePoint Background Check report:
Call Toll Free: 1-866-312-8075
Visit the following website to obtain the report request form to print and mail in:
www.choicetrust.com/pdfs/emphist.pdf
To obtain a copy of the ChoicePoint Tenant History report:
Call Toll Free: 1-877-448-5732
Visit the following website to obtain the report request form to print and mail in:
www.choicetrust.com/pdfs/tenanthist.pdf
To obtain a copy of the ChoicePoint Insurance Claim report (Comprehensive Loss Underwriting Exchange—Commonly known as a CLUE Report)
Call Toll Free: 1-866-312-8076
Visit the following website to obtain the report request form to print and mail in:
www.choicetrust.com/pdfs/clue-order-by-mail.pdf
ChoicePoint Reports about you website:
www.choicepoint.com/consumer/index.html
Medical Information Bureau (MIB)
The MIB report, used for insurance underwriting decisions, includes medical and avocation codes (not specific medical details), information about MIB member companies that have reported and requested MIB information about the consumer, and also the consumer’s individual insurance application activity. Information is maintained for seven years.
Website: www.mib.com/html/request_your_record.html
Call Toll Free: 1-866-692-6901
Hearing Impaired: 1-866-346-3642
First Advantage SafeRent
(Formerly U.D. Registry Report [UDR or “Unlawful Detainer Registry”])
The First Advantage SafeRent consumer report is a specialty report related to a consumer’s criminal, eviction, and tenancy history and is used for rental application screening and related decisions. Consumers who do not rent or have not rented for some time should still review this report to help ensure that another person is not or has not rented property in their name.
First Advantage Consumer Relations Website:
www.residentscreening.com/consumer_relations/faq/index.php
Call Toll Free: 1-888-333-2413
First Advantage mailing address:
First Advantage SafeRent, Inc.
Consumer Relations Department
7300 Westmore Road, Suite 3
Rockville, Maryland 20850-5223
First Advantage Consumer Disclosure Request Form:
www.residentscreening.com/consumer_relations/forms/consumer_ disclosure_packet.pdf
Chex Systems, Inc.
In addition to check verification services, Chex Systems produces specialty consumer reports for financial institutions regarding consumer checking and deposit accounts. The report may contain
information regarding general account history, check fraud, NSF (non-sufficient funds) activity, and other reported activity or information related to the consumer’s use of checking and deposit
accounts. Inaccurate or incorrect information in the consumer’s Chex Systems report may cause them to be prevented from opening a new account or be denied check writing privileges. Information
is maintained for five years.
Website: www.consumerdebit.com/consumerinfo/us/en/freereport.htm
Toll Free Number: 1-800-428-9623*
*Consumers should be prepared to provide their name, address, driver’s license number, and checking account number.
Address to request reports by mail:
Chex Systems, Inc.
Attention: Consumer Relations
7805 Hudson Road, Suite 100
Woodbury, Minnesota 55125
Deposit Payment Protection Services, Inc. (DPPS) and SCANSM
Similar to the ChexSystems network, information in the SCAN database (Shared CheckAuthorization Network) is used by member financial institutions, retailers, and other subscribers tomake decisions regarding new account openings and check writing privileges.
SCAN Consumer Website:
www.consumerdebit.com/consumerinfo/us/en/freereport.htm
or
www.consumerdebit.com/consumerinfo/us/en/scan/report/index.htm
Toll Free Number: 1-800-262-7771*
* Consumers should be prepared to provide their name, address, driver’s license number, and checking account number.
To Order by Mail:
Obtain the order form online, complete, and mail to:
Deposit Payment Protection Services, Inc.
Attn: Consumer Referral Services
7805 Hudson Road, Suite 100
Woodbury, Minnesota 55125
ISO—A-PLUS
ISO is a supplier of insurance claims information used for insurance underwriting decisions. The A-PLUS report (Automobile-Property Loss Underwriting Service) is a report used by insurance underwriters regarding a consumer’s property and liability claims history, with information provided by many insurance companies. A-PLUS reports provide a five year history on all types of claims including loss or claims related to fire, flood, earthquake, burglary, credit card theft, worker’s
compensation, and medical payments. Inaccurate information in the A-PLUS report can affect a consumer’s ability to obtain insurance, or affect the level of coverage premiums.
Website: www.iso.com/products/2500/prod2562.html
Consumer Report Request Line: 1-800-627-3487
Request a “Request for Disclosure” Form: 1-800-709-8842
Submit a request by mail to have a request form mailed:
A-PLUS Consumer Inquiry Center
ISO
545 Washington Boulevard, 22nd Floor
Jersey City, New Jersey 07310-1686
Additional Data Brokers and Vendors
There are hundreds of additional data brokers and data vendors nationwide. The Privacy Rights Clearinghouse maintains two very helpful directories of numerous other organizations, including the
organizations’ contact information and opt-in / opt-out policies. Both lists are useful in understanding what information these companies offer, how they offer it, and how to opt-out of inclusion, if available.
Information Brokers that offer opt-out opportunities:
www.privacyrights.org/ar/infobrokers-optout.htm
Information Brokers that do not offer opt-out opportunities:
www.privacyrights.org/ar/infobrokers-no-optout.htm
Be sure and visit these consumer identity theft resource sites:
Privacy Rights Clearinghouse:
http://www.privacyrights.org/
Internet Crime Compliant Center (IC3)
http://www.ic3.gov/
Federal Trade Commission (FTC)
http://www.ftc.gov/bcp/edu/microsites/idtheft/
Identity Theft Resource Center®
http://www.idtheftcenter.org/
Contact Information for the National Credit Reporting Agencies
ExperianMain Website: www.experian.com
General Telephone Number: 1-888-397-3742
TDD Number: 1 -800-972-0322
Website address for Online Disputes: www.experian.com/disputes/index.html
Telephone number to order (purchase) a credit report: 1-800-311-4769
To order a credit report (free) due to adverse action within the last 60 days: 1-866-200-6020
Telephone number to place a fraud alert: 1-888-397-3742
Equifax
Main Website: www.equifax.com
General Telephone Number: 1-800-685-1111
Hearing Impaired: Call 1-800-255-0056 and request that the Operator connect you to the Auto Disclosure Line at 1-800-685-1111
Online Disputes: Visit the Equifax website for current instructions:
Equifax Mailing Address for Disputes:
Equifax Information Services, LLC
P.O. Box 740256
Atlanta, Georgia 30374
Address to order (purchase) a credit report, and for ordering free reports due to adverse action within the last 60 days:
Equifax Information Services, LLC
Disclosure Department
P.O. Box 740241
Atlanta, Georgia 30374
Telephone number to order (purchase) a credit report, and for ordering free reports due to adverse action within the last 60 days: 1-800-685-1111
Equifax Consumer Fraud Division telephone number: 1-888-766-0008
Address to place and remove Fraud Alerts*:
Equifax Consumer Fraud Division
P.O. Box 740256
Atlanta, Georgia 30374
*Correspondence must include name, Social Security number, current and previous addresses, date of birth, and telephone number.
Telephone number to place a fraud alert: 1-888-766-0008
TransUnion
Main Website: www.TransUnion.com
General Telephone Number: 1-800-916-8800
TDD Number: 1-877-553-7803
Online Disputes: Visit the Trans Union website for current instructions
Telephone number for Disputes: 1-800-916-8800* Monday -Friday 8:30 am to 4:30 pm
*Consumers must have the TransUnion credit report file number and dispute information when calling.
Telephone number to order (purchase) a credit report: 1-800-916-8800
Address to order (purchase) a credit report, and for ordering free reports due to adverse action within the last 60 days:
TransUnion, LLC
P.O. Box 1000
Chester, Pennsylvania 19022
To order a credit report (free) due to adverse action within the last 60 days: 1-800-888-4213
Telephone number to place a fraud alert: 1-800-680-7289
Innovis Data Solutions
Main Website: www.Innovis.com (see mail-in form link below)
Online Disputes: Visit the Innovis website for current instructions
Mail-in Form Link: www.innovis.com/forms/formOrderReport.html
Address to order (purchase) a credit report:
Innovis Consumer Assistance
P.O. Box 1358
Columbus, Ohio 43216-1358
Telephone number to order (purchase) a credit report: 1-800-540-2505
Specialty Consumer Reporting Companies
ChoicePoint
With approximately 19 billion public records in its databases, ChoicePoint is by far the largest private sector data warehouse in the United States. ChoicePoint produces and sells a variety of reports on
consumers that are used in several important decision processes, including background screening, insurance underwriting, and tenant and employment screening.
To obtain a copy of the ChoicePoint Background Check report:
Call Toll Free: 1-866-312-8075
Visit the following website to obtain the report request form to print and mail in:
www.choicetrust.com/pdfs/emphist.pdf
To obtain a copy of the ChoicePoint Tenant History report:
Call Toll Free: 1-877-448-5732
Visit the following website to obtain the report request form to print and mail in:
www.choicetrust.com/pdfs/tenanthist.pdf
To obtain a copy of the ChoicePoint Insurance Claim report (Comprehensive Loss Underwriting Exchange—Commonly known as a CLUE Report)
Call Toll Free: 1-866-312-8076
Visit the following website to obtain the report request form to print and mail in:
www.choicetrust.com/pdfs/clue-order-by-mail.pdf
ChoicePoint Reports about you website:
www.choicepoint.com/consumer/index.html
Medical Information Bureau (MIB)
The MIB report, used for insurance underwriting decisions, includes medical and avocation codes (not specific medical details), information about MIB member companies that have reported and requested MIB information about the consumer, and also the consumer’s individual insurance application activity. Information is maintained for seven years.
Website: www.mib.com/html/request_your_record.html
Call Toll Free: 1-866-692-6901
Hearing Impaired: 1-866-346-3642
First Advantage SafeRent
(Formerly U.D. Registry Report [UDR or “Unlawful Detainer Registry”])
The First Advantage SafeRent consumer report is a specialty report related to a consumer’s criminal, eviction, and tenancy history and is used for rental application screening and related decisions. Consumers who do not rent or have not rented for some time should still review this report to help ensure that another person is not or has not rented property in their name.
First Advantage Consumer Relations Website:
www.residentscreening.com/consumer_relations/faq/index.php
Call Toll Free: 1-888-333-2413
First Advantage mailing address:
First Advantage SafeRent, Inc.
Consumer Relations Department
7300 Westmore Road, Suite 3
Rockville, Maryland 20850-5223
First Advantage Consumer Disclosure Request Form:
www.residentscreening.com/consumer_relations/forms/consumer_ disclosure_packet.pdf
Chex Systems, Inc.
In addition to check verification services, Chex Systems produces specialty consumer reports for financial institutions regarding consumer checking and deposit accounts. The report may contain
information regarding general account history, check fraud, NSF (non-sufficient funds) activity, and other reported activity or information related to the consumer’s use of checking and deposit
accounts. Inaccurate or incorrect information in the consumer’s Chex Systems report may cause them to be prevented from opening a new account or be denied check writing privileges. Information
is maintained for five years.
Website: www.consumerdebit.com/consumerinfo/us/en/freereport.htm
Toll Free Number: 1-800-428-9623*
*Consumers should be prepared to provide their name, address, driver’s license number, and checking account number.
Address to request reports by mail:
Chex Systems, Inc.
Attention: Consumer Relations
7805 Hudson Road, Suite 100
Woodbury, Minnesota 55125
Deposit Payment Protection Services, Inc. (DPPS) and SCANSM
Similar to the ChexSystems network, information in the SCAN database (Shared CheckAuthorization Network) is used by member financial institutions, retailers, and other subscribers tomake decisions regarding new account openings and check writing privileges.
SCAN Consumer Website:
www.consumerdebit.com/consumerinfo/us/en/freereport.htm
or
www.consumerdebit.com/consumerinfo/us/en/scan/report/index.htm
Toll Free Number: 1-800-262-7771*
* Consumers should be prepared to provide their name, address, driver’s license number, and checking account number.
To Order by Mail:
Obtain the order form online, complete, and mail to:
Deposit Payment Protection Services, Inc.
Attn: Consumer Referral Services
7805 Hudson Road, Suite 100
Woodbury, Minnesota 55125
ISO—A-PLUS
ISO is a supplier of insurance claims information used for insurance underwriting decisions. The A-PLUS report (Automobile-Property Loss Underwriting Service) is a report used by insurance underwriters regarding a consumer’s property and liability claims history, with information provided by many insurance companies. A-PLUS reports provide a five year history on all types of claims including loss or claims related to fire, flood, earthquake, burglary, credit card theft, worker’s
compensation, and medical payments. Inaccurate information in the A-PLUS report can affect a consumer’s ability to obtain insurance, or affect the level of coverage premiums.
Website: www.iso.com/products/2500/prod2562.html
Consumer Report Request Line: 1-800-627-3487
Request a “Request for Disclosure” Form: 1-800-709-8842
Submit a request by mail to have a request form mailed:
A-PLUS Consumer Inquiry Center
ISO
545 Washington Boulevard, 22nd Floor
Jersey City, New Jersey 07310-1686
Additional Data Brokers and Vendors
There are hundreds of additional data brokers and data vendors nationwide. The Privacy Rights Clearinghouse maintains two very helpful directories of numerous other organizations, including the
organizations’ contact information and opt-in / opt-out policies. Both lists are useful in understanding what information these companies offer, how they offer it, and how to opt-out of inclusion, if available.
Information Brokers that offer opt-out opportunities:
www.privacyrights.org/ar/infobrokers-optout.htm
Information Brokers that do not offer opt-out opportunities:
www.privacyrights.org/ar/infobrokers-no-optout.htm
Be sure and visit these consumer identity theft resource sites:
Privacy Rights Clearinghouse:
http://www.privacyrights.org/
Internet Crime Compliant Center (IC3)
http://www.ic3.gov/
Federal Trade Commission (FTC)
http://www.ftc.gov/bcp/edu/microsites/idtheft/
Identity Theft Resource Center®
http://www.idtheftcenter.org/
For Assistance Call 610-444-5295


